Privacy Policy
Last Updated: 24-3-26
1. Who We Are
Nakshatra Solutions ("we", "our", or "us") provides customer communication and support services through our website and WhatsApp Busine
This Privacy Policy explains how we collect, use, and protect your information when you interact with us.
2. Information We Collect
When you contact us via our website or WhatsApp, we may collect:
- Your name and phone number
- Messages and information you share with us
- Media or documents sent during conversations
- Basic technical information (such as device or browser data from website visits)
3. How We Use Information
We use your information to:
- Respond to inquiries and provide customer support
- Send service-related messages and updates
- Operate chatbot or automated responses
- Improve our services and communication
- Maintain security and prevent misuse
We do not sell or rent your personal information.
4. WhatsApp Business Communication
When you message us on WhatsApp:
- You communicate through the WhatsApp Business Platform operated by Meta Platforms, Inc.
- Improve our services and communication
- Some replies may be sent using automated systems or chatbots.
Meta Privacy Policy: https://www.meta.com/privacy
5. Data Sharing
We may share information only with:
- Official service providers supporting our communication systems
- WhatsApp Business API providers
- Authorities when legally required
6. Data Retention & Security
7. Your Rights
You may request to access, update, or delete your personal information by contacting us.
8. Contact Us
Nakshatra Solutions
Email: marketing@nakshatrainfo.com
WhatsApp: +91 8446476168
Website: https://www.nakshatrainfo.com/
By contacting us via our website or WhatsApp, you agree to this Privacy Policy.
Location Data Collection and Usage Our application, Nakshatra PayHR, accesses and collects your device's location data to facilitate core human resources functions, specifically for attendance tracking and check-in/check-out verification.
Why we collect your location: We collect your precise or approximate location data to ensure that employees are within the designated work premises or authorised areas when logging their daily attendance.
How we use your location:
• Location data is solely used at the moment of check-in and check-out.
• [Include this only if your app tracks location continuously in the background:]
This app collects location data to enable continuous tracking during work hours even when the app is closed or not in use.
• The location data is securely transmitted to your employer's administration dashboard for verification purposes.
• We do not sell, rent, or share your location data with external third parties for advertising or marketing purposes.
You can enable or disable location permissions at any time through your device settings; however, denying location permissions may prevent you from successfully logging your attendance through the app.
10.Consent
